Business Etiquette (Paperback)

Business Etiquette Book Description

About the Book :

The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes.

The opportunities created by a fast-globalizing world have led to executives jet-setting across the globe wining and dining, negotiating, and networking for business. Indian executives, who are brand ambassadors of both their company and their country, too are making a mark on the global stage, and increasingly find themselves in a number of situations where their people skills can make all the difference.

Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India s best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It s a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease.

About the Author :

Shital Kakkar Mehra is one of the most experienced practitioners of corporate etiquette and international protocol in India today, having trained over three thousand executives, focusing on the specific requirements of the global Indian. Her clients include organizations like Accenture, Aditya Birla Group, Johnson & Johnson, KPMG, Oracle, Mahindra & Mahindra, Merrill Lynch and Sony Entertainment. Her articles have been published across business dailies and magazines.

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•   By Srinivasa Rao P 03 Jun 2012
  Must Read Book Corporate Communication

  I have gone through this book. It is truly dedicated to global professionals. Everyone has a question how to succeed in corporate world. To get success one needs apart from technical expertise some other things. This one book covers these.

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