Customer Service Associate Retail Trainer's Manual (Paperback)

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Customer Service Associate Retail Trainer's Manual Book Description

About the Book :

This book intends to impart basic understanding of Modern Retail, store formats, store operations and managing teams, layouts and fixtures, customer service, selling skills, inventory management, customer relationship management, knowledge of food & nonfood products and apparels, It can be used for an entry level program for students who are interested to start their career in retail as CSA and grow with industry.

About the Author :

"NVR Nathan, Everonn Skill Development Ltd as Chief Operating Officer (COO)

Dhwani Swaminarayan, Everonn Education Ltd. Bangalore"

Book Details

Title:	Customer Service Associate Retail Trainer's Manual
Publisher:	Tata Mcgraw Hill
Edition:	Paperback
Language:	English
ISBN:	1259001822
EAN:	9781259001826
No. of Pages:	136

Deliverable Countries: This product ships to India, Sri Lanka.

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The book Customer Service Associate Retail Trainer's Manual by (author) is published or distributed by Tata Mcgraw Hill [1259001822, 9781259001826]. This particular edition was published on or around 2011 date. Customer Service Associate Retail Trainer's Manual has Paperback binding and this format has 136 number of pages of content for use. This book by is written in English language.

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