People skills are the key to success, and yet they are all based on one simple principle: nobody can tell for sure what you are thinking or feeling, they can only respond to your behaviour. So, if you really want to get the best from others, you must learn to monitor how you behave. The basic techniques are explained clearly in this A-Z guide. The techniques are easy to learn, yet they aim to transform your effectiveness in the office or boardroom, in meetings and interviews, and can improve your relationships with colleagues at work.
|Title:||Improve Your People Skills||Publisher:||Chartered Institute of Personnel & Development|
|No. of Pages:||176|
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