Customer Care in Healthcare Guidebook (Paperback)

By 

Daniel Farb

  (Author)

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Customer Care in Healthcare Guidebook Book Description

The Customer Care in Healthcare Guidebook the perfect way to learn about the human side of healthcare in an interesting and conversational manner. It combines 4 Customer Care in Healthcare titles into one package. Titles included are Reorganizing for Customer and Patient Care, Customer and Patient Care, Provider Patient Relationships, and Handling Difficult People. They focus on teaching a technique or idea followed by reinforcement and application via questions and answers. This is an excellent tool to increase an organization's commitment to customer care. The principles behind the concepts are relevant to almost every business, not just healthcare. Those readers who wish to have an accompanying program with video and interactivity should also purchase the CD version. Contact hour credits are available.

About the Author :

Daniel Farb has contributed to Customer Care in Healthcare Guidebook as an author. University of Healthcare/University of Business is an e-learning company founded in 2000 with a core of talented, multi-disciplinary professionals in Los Angeles who optimize learning material from sources around the world as well as their own resources in Los Angeles. No other company offers what they do in the areas of content, price, service, and quality. The broader public can use many of the titles offered, too. They are all written to inform in a clear, accessible manner.

Book Details


Title: Customer Care in Healthcare Guidebook
Publisher: University of Health Care
Author: Daniel Farb
Edition: Paperback
Language: English
ISBN:

1594912378

EAN:

9781594912375

No. of Pages: 168
Publish Date: 2005-11-30
Binding: Paperback
Deliverable Countries: This product ships to Restricted International (Books).

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The book Customer Care in Healthcare Guidebook by Daniel Farb (author) is published or distributed by University of Health Care [1594912378, 9781594912375]. This particular edition was published on or around 2005-11-30 date. Customer Care in Healthcare Guidebook has Paperback binding and this format has 168 number of pages of content for use. This book by Daniel Farb is written in English language.
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