Make Your Workplace Great: The 7 Keys To An Emotionally Intelligent Organization

Make Your Workplace Great: The 7 Keys To An Emotionally Intelligent Organization Book Description

In Make Your Workplace Great, Steven Stein addresses the changing workplace and the demands on managers to make the right hires. He explains how an organization can measure job satisfaction and productivity levels, and how factors such as happiness on the job, compensation and work-life balance can be addressed by the organization. The author also discusses organizational cohesion, which includes nurturing interpersonal relationships, ensuring good managers are in place, and coaching organizations to deal with diversity issues and stress and anger/violence in the workplace.
Acknowledgments
Introduction
Part One: Why Our World-And The Work We Do-Will Never Be The Same Again
? Changes in Society and Their Impact on Work
? What Keeps CEOs Up at Night'
? What Do We Really Know About Job Satisfaction and Productivity'
? Emotional Intelligence and Organizational Culture: A New relationship
? Selecting the Right People: Round Pegs in Round Holes
Part Two: What To Measure And How To Fix It
? Taking the Organization's Temperature
? Job Happiness: Don't Worry be Happy
? Compensation: Show Me the Money
? Work/Life Stress Management: I've Been Working' Overtime
? Organizational Cohesiveness: We're All in This Together
? Supervisory Leadership: You're Not the Boss of Me
? Diversity and Anger Management: It's a Wide, Wide World - Take This Job and Shove It
? Organizational Responsiveness: Big Brother Is Looking Out for You
? Putting It All Together - Organizationally, That Is
Reference Notes
Appendix: The Benchmark of Organizational Emotional Intelligence (BOEI)
Index
How to Get in Touch with the Author
Steven J. Stein is a clinical psychologist and the founder and CEO of Multi-Health Systems Inc. (MHS), a leading psychological test-publishing company and three-time Profit 100 winner (awarded to the fastest-growing Canadian companies). He was formerly the director of research at a large treatment center for children and adolescents, and is the Past-President of the Ontario Psychological Association and Chair of the Psychology Foundation of Canada.
Dr. Stein previously held the rank of Assistant Professor in the Department of Psychiatry at the University of Toronto and taught in the Psychology Department at York University (Toronto). He is a leading expert on psychological assessment, and has consulted with the Canadian Armed Forces, the U.S. Air Force, FBI, and special units of the Pentagon. He has also worked with numerous corporate clients, including American Express, Air Canada, Coca Cola, CIBC, as well as several professional sports teams.

? Human resource managers
? Line managers and senior management
? Consulting placement firms
? Investment companies

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