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Perfect Solutions for Difficult Employee Situations

Perfect Solutions for Difficult Employee Situations (Paperback )

By Sid Kemp , Kemp Sid 
R 1,091
R 829
[ R 262 Off ]
($ 13.26) (£ 7.89)
Imported Edition.
Publisher: McGraw-Hill
Edition: Paperback
Language: English
ISBN: 0071444521
EAN: 9780071444521
No. of Units: 1
No. of Pages: 250
Publish Date: 2004-12-31
Binding: Paperback
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Description

Practical methods for solving messy problems in the office

From underperformance to office romances to interpersonal conflicts, "Perfect Solutions for Difficult Employee Situations " gives you effective techniques for solving 401 sticky employee situations. Drawing on top psychological and management methods to help you avoid problems--and prepare for you when they do arise--this survival guide features "perfect phrases" for responding to difficult or uncomfortable situations and treating employees with sensitivity and concern.

Addressing hot-button topics such as fairness, poor performance, diversity, sex, anger, and inappropriate behavior, each chapter features a script for the solution and extra advice for such challenges as: Handling a crisis in an employee's lifeNegotiating salary and announcing pay cutsManaging personal problems, from body odor to personal callsResponding to accusations of sexual harrassmentAddressing generational problemsEnlisting expert assistance

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Specification

Title: Perfect Solutions for Difficult Employee Situations
Publisher: McGraw-Hill
Author: Sid Kemp , Kemp Sid
Edition: Paperback
Language: English
ISBN: 0071444521
EAN: 9780071444521
No. of Units: 1
No. of Pages: 250
Publish Date: 2004-12-31
Binding: Paperback

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