Practical methods for solving messy problems in the office
From underperformance to office romances to interpersonal conflicts, "Perfect Solutions for Difficult Employee Situations " gives you effective techniques for solving 401 sticky employee situations. Drawing on top psychological and management methods to help you avoid problems--and prepare for you when they do arise--this survival guide features "perfect phrases" for responding to difficult or uncomfortable situations and treating employees with sensitivity and concern.
Addressing hot-button topics such as fairness, poor performance, diversity, sex, anger, and inappropriate behavior, each chapter features a script for the solution and extra advice for such challenges as: Handling a crisis in an employee's lifeNegotiating salary and announcing pay cutsManaging personal problems, from body odor to personal callsResponding to accusations of sexual harrassmentAddressing generational problemsEnlisting expert assistance
About the Author :
Sid Kemp has contributed to Perfect Solutions for Difficult Employee Situations as an author.
Sid Kemp, PMP, is a certified Project Management Professional and a leading expert in project management for information technology, with over 15 years of experience. He assists Fortune 500 companies and major governmental agencies in the deployment of new technology and in developing and deploying custom project management methodologies. Sid has trained thousands of first-time managers and team leaders in PM -- in public, corporate, and government seminars. He has over 10 years of experience as a trainer and author of training programs and manuals. Sid is the coauthor of "Budgeting for Manage
|Title:||Perfect Solutions for Difficult Employee Situations||Publisher:||McGraw-Hill|
|Author:||Sid Kemp, Kemp Sid|
|No. of Pages:||250|
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