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Food and Beverage Service Manual

Food and Beverage Service Manual (Paperback)

By Andrews , Sudhir 
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Publisher: Tata McGraw-Hill
Edition: Paperback
Edition Number: 1
ISBN: 0070963584
EAN: 9780070963580
No. of Pages: 150
Publish Date: 2004
Binding: Paperback

Description

This training manual has been developed after understanding the problems that personnel in hotel and restaurant operations face in imparting training. The manual, after a thorough job analysis of the various positions in food and beverage, is divided into two sections, the Waiter and the Restaurant Supervisor. Each section is then divided into three parts: Knowledge, Skill and Attitude. The section on Knowledge pertains to all cognitive inputs directly or indirectly connected with the job. The skill portion concentrates on the methodology of carrying out a particular activity. The Attitude section deals with the desired staff psychology. At the end of some sections, the appropriate training methodology that should be employed has been mentioned as a guide to trainers.

Table of Contents:

PART I : The Waiter

1. Knowledge

2. Skills

3. Attitudes

PART II : The Restaurant Supervisor

1. Knowledge

2. Skills

3. Attitudes

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Specification

Title: Food and Beverage Service Manual
Publisher: Tata McGraw-Hill
Author: Andrews , Sudhir
Edition: Paperback
Edition Number: 1
ISBN: 0070963584
EAN: 9780070963580
No. of Pages: 150
Publish Date: 2004
Binding: Paperback

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