Essentials Of Operations Management

Essentials Of Operations Management Book Description

About the Book:
Covering the most critical topics and strategies in the field, Essentials of Operations Management provides business students with the most up-to-date coverage of modern topics not always found in other texts, such as human resources in operations, facility location, "green" operations, and the balanced scorecard approach to operations. Author Scott T Young draws on his many years of teaching experience at both the undergraduate and MBA levels to provide the essential content necessary for success in operations-in an affordable text.Key Features-Includes a complete chapter (Chapter 4) on managing the operations workforce-an important topic for the well-rounded operations manager-Applies "The Balanced Scorecard" approach to operations in Chapter 5, introducing students to a performance measure that balances customer, internal process, and learning and growth measures against traditional financial measures-Covers sustainable operations in Chapter 7, including discussions of "green" operations and why they are important for any new operations manager-Includes end-of-chapter projects and exercises that help students apply concepts to real-life situations-Provides students with ample review opportunities through additional end-of-chapter features such as review questions, key terms, and summary pointsEssentials of Operations Management is appropriate for undergraduate or MBA students taking Operations Management, Production and Operations Management, or Operations Strategy courses in schools of business.
Contents:
Preface
Introduction to Operations Management and Productivity
I. MANAGEMENT AND STRATEGY
Productivity and Process Analysis
Operations Strategy
Managing the Operations Workforce
The Balanced Scorecard Approach to Operations
Total Quality Management
Sustainable Operations
II. PLANNING
Forecasting and Aggregate Planning
Scheduling for Operations
Facility Location
Facility Layout and Waiting Lines
III. INVENTORY, LOGISITICS, AND SUPPLY CHAIN MANAGEMENT
Supply Chain Management
Inventory Management and Purchasing
Resource Planning
Project Management
Appendix
Index

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