Books by "Frederick F Reichheld"

Ultimate Question: For Unlocking the Door to Good Profits and True Growth
[ Hardcover 2006 ]

Rs. 1,474 1,179

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By Frederick F Reichheld , Fred Reichheld
In Stock. Ships Free to India in 7-12 days
The Loyalty Effect: The Hidden Force Behind Growth, Profits, & Lasting Value
[ Paper textbook 2001 ]

Rs. 883 707

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By Frederick F Reichheld , Thomas Teal
In Stock. Ships Free to India in 7-12 days U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in... more
Also in: Hardbound 2008
Loyalty Rules: How Todays Leaders Build Lasting Relationships
[ Paperback 2003 ]

Rs. 932 746

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By Frederick F Reichheld , Harvard Business School Publishing
In Stock. Ships Free to India in 10-15 days
Also in: Hardbound 2001
The Quest for Loyalty: Creating Value Through Partnership
[ Hardcover 1996 ]

Rs. 1,474 1,253

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By Frederick F Reichheld , Scott D Cook
Out Of Stock In his bestselling book, The Loyalty Effect, Fred Reichheld made the definitive case for the economic value of loyalty in... more

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Frederick F Reichheld

Reichheld is a director of Bain & Company, a leading strategy consulting firm headquartered in Boston. He is also a frequent speaker to major business forums and groups of senior executives. He is a graduate of Harvard College and Harvard Business School...

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