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Search for Gerard Blokdijk only in
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Cloud Computing Best Practice Specialist Guide for Virtualization: Understanding and Applying Virtualization Solutions
[ Paperback 2009 ]Rs. 3,539By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
The Itil V3 Service Management Awareness Pocket Guide- The Itil V3 Pocket Toolbook: A Quick Reference Guide to All 29 Processes and Their Activities
[ Paperback 2009 ]Rs. 1,178By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
ISO/Iec 20000 Foundation Complete Certification Kit- Study Guide Book and Online Course- Second Edition
[ Paperback 2009 ]Rs. 5,901By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days The first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now,... moreAlso in: Paperback 2008 -
It Service Catalog Process Management Templates and Examples Workbook- The Service Catalog Planning, Implementation and Maintenance Guide- Second Ed
[ Paperback 2009 ]Rs. 3,539By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
It Professionals Guide to Policies and Procedures- Solid, Straightforward and Effective Guide to It Policies and Procedures- 103 Sources for Better
[ Paperback 2009 ]Rs. 3,539By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
Itil Practitioner Release and Control (Ipre All- In- One Exam Guide and Certification Work Book; Cmdb and It Service Management with Change Management,
[ Paperback 2009 ]Rs. 2,949By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
Support Center Complete Handbook- How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectations with Help Desk,
[ Paperback 2009 ]Rs. 2,949By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
Contact Center Complete Handbook- How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectations with Help Desk,
[ Paperback 2009 ]Rs. 2,949By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
Itil V2 Release and Control (Ipre Full Certification Online Learning and Study Book Course- The Itil V2 Practitioner Iprc Complete Certification Kit,
[ Paperback 2009 ]Rs. 35,129By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days Who Knew ITIL Certification E-Learning This Quick and Easy Could Make You Look This Good. 'The Art of Service has... moreAlso in: Paperback 2009 -
Cloud Computing- The Complete Cornerstone Guide to Cloud Computing Best Practices: Concepts, Terms, and Techniques for Successfully Planning, Impleme
[ Paperback 2009 ]Rs. 2,949By Gerard Blokdijk , Ivanka Menken
In Stock. Ships Free to India in 10-15 days -
Saas and Web Applications Specialist Level Complete Certification Kit- Software as a Service Study Guide Book and Online Course
[ Paperback 2009 ]Rs. 3,539By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
The Business Process Management Guide: Practical Methodology and Guidelines to Successful Bpm Implementation and Improvement
[ Paperback 2009 ]Rs. 2,949By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
Itil V3 Foundation Certification Exam Preparation Course in a Book for Passing the Itil V3 Foundation Exam- The How to Pass on Your First Try Certifi
[ Paperback 2009 ]Rs. 1,768By Ivanka Menken , Michael Wedemeyer , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days This self-study exam preparation guide for the ITIL V3 Foundation certification exam contains everything you need to test yourself and... moreAlso in: Paperback 2008 -
Organizational Behavior and Leadership Management Essentials
[ Paperback 2009 ]Rs. 2,949By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
Itil V3: How to Develop, Implement and Enforce Itil V3 Best Practices, Second Edition
[ Paperback 2009 ]Rs. 3,539By Gerard Blokdijk , Ivanka Menken
In Stock. Ships Free to India in 10-15 days -
The Business Relationship Management Handbook- The Business Guide to Relationship Management; The Essential Part of Any It/Business Alignment Strategy
[ Paperback 2009 ]Rs. 2,359By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days -
Mastering It Service Management: Theory and Practice Basic Management Techniques for Making Things Happen
[ Paperback 2009 ]Rs. 2,949By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days Being a new manager, taking control of IT Services, is a challenge. There's staff, clients, processes, technology and business drivers... more -
Delivering Unforgettable Customer Service: The Guide for Implementing Perfect Service in Your Organization
[ Paperback 2009 ]Rs. 1,768By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days This book saves organizations. If you have been a struggling business owner thinking your problem was either that you are... more -
Itil V3 Service Lifecycle Service Design (SD) Certification Exam Preparation Course in a Book for Passing the Itil V3 Service Lifecycle Service Design
[ Paperback 2009 ]Rs. 1,768By Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days This self-study exam preparation guide for the ITIL V3 Service Lifecycle Service Strategy (SS) certification exam contains everything you need... more -
Itil V3 Service Capability Rcv Certification Exam Preparation Course in a Book for Passing the Itil V3 Service Capability Rcv Exam - The How to Pass o
[ Paperback 2008 ]Rs. 1,768By Tim Malone , Ivanka Menken , Gerard Blokdijk
In Stock. Ships Free to India in 10-15 days This book centers on the ability of an IT organization to deliver and support IT services on a day to... more
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