Training for Total Quality Management (Paperback)

David Jeffries

(Author)

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Training for Total Quality Management Book Description

Total quality management (TQM) is a concept of integrated management techniques designed to encourage customer service improvements and profitability. Illustrated with case studies, this manual explains how company trainers have a crucial role to play in introducing TQM to their companies.

Book Details

Title:	Training for Total Quality Management
Publisher:	Pfeiffer & Co
Author:	David Jeffries
Edition:	Paperback
ISBN:	0883903458
EAN:	9780883903452

Deliverable Countries: This product ships to India, Sri Lanka.

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The book Training for Total Quality Management by David Jeffries (author) is published or distributed by Pfeiffer & Co [0883903458, 9780883903452]. This particular edition was published on or around 1992-2-1 date. Training for Total Quality Management is available for use in Paperback binding.

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