|Paperback 2011, 1st Edition||R 189||In Stock.|
Adobe PDF eBook Rights:
Copying not allowed.
Printing not allowed.
Lending not allowed.
Reading aloud not allowed.
Businesses go through dramatic twists and turns. Some survive, while quite a few fall by the way-side. Corporate heads grapple with this and are keen to find a sustainable model for making organisations last.
Dabawalas, the story of Mumbai?s ubiquitous homemade food delivery men stands in sharp contrast. A 115-year-old business enterprise, run by semi-literate group of people, that has sustained itself through the vicissitudes of change presents a role model. Through a dialogue between four characters, the book brings to the fore key characteristics of successful organisations ? values, decentralised decision-making, continuous value addition to customer care and many more.
Besides this, the book includes take-aways for leaders and managers to imbibe for building lasting success based on values.