Effective Customer Care (eBook - Adobe EPUB) (eBook)

Pat Wellington

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Edition	Price	Availability
Paperback 2010	195 154	In Stock. 2-3 business days
Ebook, Pdf 2010	686 590	In Stock. 0-0 business days
Paperback 2010	856 668	In Stock. 5-7 business days

Effective Customer Care eBook Description

Adobe EPUB eBook Rights:
Copying allowed, 1 selections every 7 days.
Printing allowed, 5 pages every 7 days.
Lending not allowed.
Reading aloud not allowed.
Never expires.

Effective Customer Care shows readers how to use research to understand what customers actually want, not what one might assume they want. It gives tips on how to hold onto customers and gain market share, how to motivate team members to offer value-added service to customers, how to improve the level of service offered, how to build long term relationships with customers and suppliers.

eBook Details

Title:	Effective Customer Care
Publisher:	Kogan Page Publishers
Author:	Pat Wellington
Edition:	Ebook , EPUB
Language:	English
ISBN:	0749459980-BEEPB
EAN:	9780749459987-BEEPB

Deliverable Countries: This product delivers to India.

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The book Effective Customer Care by Pat Wellington (author) is published or distributed by Kogan Page Publishers [0749459980-BEEPB, 9780749459987-BEEPB]. This particular edition was published on or around 2010-7-28 date. Effective Customer Care is available for use in eBook binding. This book by Pat Wellington is written in English language.

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