1. Proceed to checkout with at least Rs. 250 worth of eligible items in your Shopping Cart. (eligible items are products "sold by Infibeam" and not from any other merchant seller)
2. Ship your items to a single Indian address.
3. Place your order, and enjoy the free shipping!

Your order will be delivered within the stipulated delivery date provided to you on order conformation.

The fine print

• You will not receive FREE Shipping on your order if any eligible items are canceled, bringing the total below Rs. 250.
• May be used in conjunction with a promotional code. The qualifying amount is the total amount of the products purchased before the promotional code is applied.
• Some special product, order, or handling fees may still apply.
• Shipping fee may apply on bulky or low priced items
• Items fulfilled by a third-party seller may not be eligible.
• Cancelling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for Free Shipping.
• We reserve the right to change or discontinue FREE Shipping at any time.

Infibeam.com gladly accepts orders from all around the globe across many products. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.

Items sold by Infibeam Merchants may also be shipped internationally. Infibeam Merchants may set their own shipping rates and policies.

Shipping rate information specific to your order's destination is given below.

Shipping Rates by Geographical Region

Destination Zone	Base Charge (upto 500 gm)	Incremental Charge (for every 500 gm)
United Arab Emirates	250	68.75
Austria	875	281.25
Australia	725	218.75
Bangladesh	562.5	246.25
Belgium	812.5	218.75
Bahrain	487.5	221.25
Canada	875	300
Switzerland	812.5	250
China	712.5	262.5
Cyprus	562.5	233.75
Czech Republic	937.5	281.25
Germany	750	312.5
Denmark	812.5	250
Egypt	625	246.25
Spain	812.5	250
Finland	900	300
France	812.5	250
United Kingdom	562.5	281.25
Greece	875	281.25
Hong Kong	437.5	175
Indonesia	712.5	262.5
Ireland (Irish Republic; Eire)	812.5	250
Israel	875	281.25
India	50	50
Italy	812.5	250
Japan	968.75	325
Kenya	875	262.5
South Korea	721.25	268.75
Kuwait	562.5	233.75
Sri Lanka	375	212.5
Luxembourg	875	281.25
Monaco	875	281.25
Malaysia	562.5	306.25
Netherlands	812.5	250
Norway	875	281.25
Nepal	356.25	212.5
New Zealand	725	218.75
Oman	487.5	221.25
Philippines	721.25	268.75
Pakistan	750	281.25
Poland	937.5	281.25
Portugal	812.5	250
Qatar	487.5	221.25
Yemen	875	275
Russia	1,500	600
Saudi Arabia	750	212.5
Sweden	875	281.25
Singapore	375	181.25
Syria	562.5	233.75
Thailand	562.5	306.25
Turkey	812.5	250
Taiwan	721.25	268.75
United States	562.5	281.25
South Africa	750	218.75

For products shipped internationally, please note that the

• any manufacturer warranty may not be valid;
• manufacturer service options may not be available;
• product manuals may not be in the destination country languages;
• the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements;
• You are responsible for assuring that the product can be lawfully imported to the destination country.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

We may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

If the product is defective, damaged or lost in transit, Infibeam offers replacement at no additional charge to international customers. In other cases, we do not offer returns and replacements at this time.

Yes, Infibeam offers next day delivery on numerous products across India FREE. The availability message is shown on the Product detail page where Next Day Delivery is available.

The fine print

• 1-Day Delivery orders are available for selective cities/pincodes.
• Delivery time for these orders will be confirmed for your city and pin code during the checkout. Shipments may reach as late as 8pm on a business day.
• Order containing items with different delivery times may be sent as multiple shipments based on the delivery promise.
• 1-Day Delivery is valid only if 'Need 1-Day Delivery' message appears on the website while ordering. 1-Day delivery time does not apply to bulk quantity purchases and cash/cheque/DD purchased orders. This service is not available for placing orders on weekends & holidays.
• In most cases Cash On Delivery is available on 1 day Delivery Orders
• Orders might get delayed in case of some unforeseen circumstances and events outside Infibeam.com's control. Infibeam.com reserves the right to change or discontinue 1-Day Delivery at its sole discretion.

In most cases Cash On Delivery is available on 1 day Delivery Orders.

We calculate the delivery estimates by adding the estimated shipping dates and adding the time it takes for a package to travel from our/merchants facilities to your destination address. This depends upon your delivery location and shipping option chosen by you.

The shipping estimate listed on the product page is the time taken to obtain the items for shipment, which in turn determines the estimated delivery time.

No, the orders shipped internationally, are subject to customs clearance procedures, hence there may be delays beyond the original delivery estimates.

You may track your package using the tracking number (AWB number) mentioned in the shipping information for each of your orders.
For this you might have to visit the website of one of our shipping partners. The shipping partner's name would be mentioned in the account page.

Please find below the contact details of each of the shipping partners.

Carrier	Email Information	Contact Information
Aramex	bomcustomerservice@aramex.com	079 33003300
AFL	customerservice@aflwiz.com	Bangalore : 080 - 42649696, Chennai : 044 - 42009696, Delhi : 011 - 43267700, Kolkata : 033 - 24862626, Mumbai :022 - 61314900
Anjani Courier	sacsho@ymail.com	044-28153780, 28133870, 28133871, 28133872
Blue Dart -	csdel@bluedart.com, csbom@bluedart.com, csmaa@bluedart.com, csblr@bluedart.com, csccu@bluedart.com, cshyd@bluedart.com	Ahmedabad 079-66121234, 079-66111234
Deccan 360	customercaregroup@deccanexpress.in	30360360
DTDC	dtdcco@dtdc.com, css.co@dtdc.com,dtdcho@vsnl.com	080-25365032,25365039
Fedex	inmaster@fedex.com	18002096161
First Flight	ahdsfc@firstflight.net, boysfccsd@firstflight.net, deisfc@firstflight.net, doyshc@firstflight.net	Ahmedabad 079-39444444, Delhi 1800-11-9888 (toll-free line), Mumbai 022 2615 6125, Chennai 044 2829 2001
Gati	customerservice@gati.com	1800-180-4284,09860354284
Indian Postal	spc.delhi@indiapost.gov.in, spc.mumbai@indiapost.gov.in, spc.chennai@indiapost.gov.in, spc.kolkata@indiapost.gov.in	Kolkata 033 2212 0476 , Bangalore 080 2286 7302, Hyderabad 040 2346 3922 , Ahmadabad 1800 233 7999 , Pune 020 2612 1570
On Dot	csdmgrdel@ondot.info	011 - 39813900,39813901-10,
Overnite Express	oel@overnite-mail.com	Ahmedabad - 079-25621895,25621613,25622811 Delhi - 011-23510131/2/3 Mumbai - 022-26853100/1 Kolkata - 033-22878012/3/4 Bangalore - 080-22133271/2/3 Chennai - 044-24330101,24330230,24330370
Pafex	amdcs@pafex.com, bomcs@pafex.com, delcs@pafex.com	60604639
Professional	ho@tpcindia.com, ho@tpcglobe.in	22-275 77993
Quantium	customerservice.in@quantiumsolutions.com	22 61206900
TNT	nazia.shaikh@tnt.com	1800 425 9999, 011- 6000 9999
XPS	xcnp@tcixps.com,tcixps4@gmail.com	18001800977

We have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location.

Warranty issues, restrictions from manufacturer & non serviceable pin codes prevent us from shipping to all locations. We might not be able to ship to all locations in India and abroad due to the following reasons:

• Warranty issues: Warranty on a number of products (esp. electronic products) is available only in certain geographies and locations. This might prevent us from shipping to locations outside of these geographies.
• Restrictions from manufacturers: Due to regulatory or other restrictions, manufacturers of certain products (books, etc.) are permitted to sell in certain geographies and not sell to locations outside. In such cases we are unable to sell and ship to such locations
• Non serviceable pin codes: While we work hard to provide delivery across ALL zip codes across India, there is a chance that we may have missed out on a few.

We tie up with new couriers and logistics partners and make changes to those areas that do not match our service standards. As a result, we renew contracts with better courier providers and meanwhile few areas are temporarily affected. We regret for the inconvenience caused.

No, currently we do not have Cash on Delivery on International orders.

You can select Cash on Delivery on an order if

• Your selected products are available for Cash on Delivery.
• Your location is serviceable by courier partners providing cash collection services. Generally we service all major locations in India (some remote locations might not be serviced).
• Your order total amount is less than 1,00,000
• You have a valid mobile number.

Please note that if your shopping cart has multiple items where some of the items are not eligible for Cash on Delivery, the payment option will not be available at check out.

You can select Cash on Delivery on an order if

• Your selected products are available for Cash on Delivery.
• Your location is serviceable by courier partners providing cash collection services. Generally we service all major locations in India (some remote locations might not be serviced).
• Your order total amount is less than 1,00,000
• You have a valid mobile number.

Please note that if your shopping cart has multiple items where some of the items are not eligible for Cash on Delivery, the payment option will not be available at check out.

We offer same day delivery on a range of gift items in selected locations across the country. You can select items available for Same Day Delivery using the navigation bar located on the left side on the Gifts tab.

In case you would like to track same day shipments, please e-mail us at customerservice@infibeam.com or call us at +91-79-40260260, +91-79-67778777

Mid night delivery is available only on selected gift products like flowers, cakes, and chocolates.

Each product detail page provides information on whether it is available for same day delivery or midnight delivery or both.

When possible, we try to combine multiple orders into the same shipment. This helps us reduce the number of shipments we need to send to you.

We try to combine multiple orders into the same shipment if the orders meet the following criteria:

• Multiple orders are placed through the same customer account
• The orders are being shipped to the same address.
• Items from each order are located at the same Infibeam fulfillment center.
• The orders are shipping at around the same time.

We may split the following type of orders:

• Orders having multiple items with different estimated delivery dates. Each of the shipments may have separate invoices sent.
• Orders from different vendors or fulfillment centers of Infibeam

Orders fulfilled by Infibeam.com and shipped via one of our shipping partners will have tracking information available in Your Account. Please check this information if available and read through the following options:

• If the tracking information indicates the package has been delivered, please check with your neighbors or family members. Packages are occasionally left with neighbours, or safely outside your house/office.
  
  
• If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.
  
  
• If there is no tracking information, or you cannot locate the package and it is not being returned as undeliverable, please e-mail us at customerservice@infibeam.com or call us at +91-79-40260260.