Your Account

We've made it easy for you to view and update your account and orders any time through My Account. If you need help using the My Account feature, the quickest way to get the information you need is to explore the links below.

• How do I sign in?
• I forgot my password or I can't sign in.
• How do I close my Infibeam.com account?
• How do I sign out?
• How do I change my account email address, name or phone number?

How do I sign in?

To regain access to your saved items or to place orders, you'll need to sign in again.

To log back in to our web site:

1. Simply click the link that appears at the top our home page entitled "Log in."
2. On the next page, enter your e-mail address and password. The next time you visit our home page, you will once again be greeted by your name.

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I forgot my password or I can't sign in.

Forgot Your Password? We will send you a personalized link with new password to your e-mail address on record with us. This way, you can securely change your password to whatever you want. Reset your password. Reset your password now.

You can also reset your password from "Your Account" by following these steps:

1. Go to the My Account section on the Infibeam.com homepage.
2. Click on the Forgot your password? Link.
3. Enter the email address used when your account was created.
4. Click the Submit button.

A link to reset your password will be emailed to you.

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How do I close my Infibeam.com account?

We value your participation in the Infibeam community and hope you'll contact us to address any issues that may have prompted you to close an account. Once your account is closed, it is no longer accessible by you or anyone else.

Still want us to close your Infibeam.com account? First, please visit My Account and cancel any outstanding orders associated with the account. Once you have done so, please e-mail us, by clicking the Contact Us link in the Help?" section. Please make sure to send your request from the e-mail address associated with the account you would like to close, so that we can verify your identity. If you ever want to order from us again or take advantage of any other features of our store that require a password, you will need to start a new account.

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How do I sign out?

If you are using a public terminal, you will want to log off, or sign out, before you leave the computer. Here's how:

1. Click the link which is top of the home page that says "Log out".
2. Close the browser to prevent your name or personal settings from appearing on the public terminal.

Once you have done this, your name will be removed from the home page, and your personal settings will be inaccessible to anyone using the same computer after you. We recommend that you sign out only when you feel that you must. If we can't identify you, it will be difficult for us to identify items that might be of interest to you.

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How do I change my account email address, name or phone number?

You can change any or all details in your profile by clicking here. This link is also accessible from Your Account link in the header of any page on our website.

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