About the Book :
This is a revision of a classic! This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve quality. It incorporates an international flavor and a good balance of services and manufacturing coverage. The goal of the second edition remains the same as the first edition - to promote learning by means of practical, effective applications intended to develop, control, and improve quality systems and processes.
*History And Evolution Of Quality Control And Assurance*Quality And Quality Systems*The ISO 9000 Quality System*Total Quality Management*Review Of Fundamental Statistical Concepts*Introduction To Control Charts*Control Charts For Attributes*Control Charts For Variables*Special Control Charts*Specification Limits, Tolerances, And Related Techniques*Process Control And Improvement Techniques*Industrial Experimentation*Robust Design*Reliability*Acceptance Sampling For Attributes*Attribute Sampling Tables*Acceptance Sampling By Variables*Special Attribute Sampling Procedures