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Help Topics ›› Changing and Cancelling Orders

What is the process for Cancelling my Order?

  1. COD and CCD Orders : For COD orders you can cancel your order at any time prior to shipment of the product from our warehouses. Just sign-in into "Your Account" and click on "View Orders" link that shows you open orders. You can click on "Cancel order" next to your pending order.
  2. Non COD Orders : Non COD orders cannot be canceled..

Can I add items and Combine Orders after I have placed an order?

We currently do not allow the facility of adding or combining orders once they have been placed. In case of COD orders that have not been shipped, you may cancel the order and place another one.

What are your Restocking charges?

In cases of orders cancelled after the products being procured or shipped there would be a restocking fee applicable as per the product category. International Books will attract a restocking fee of 25% of the order value. All other orders will attract a restocking fee of 10% of the order value.